Richco, Inc. is committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering, placing an order or otherwise using this site, you consent to the collection, use and transfer of your information under the terms of this policy.
Information that we collect from you
When you visit, register or order products or services on this website you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us. This also extends to visits, exhibition or any other enquiry you send to us.
Use of your information
Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you. We may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
Disclosure of your information
The information you provide to us will be held on our computers in Richco, Inc. offices. The information may be accessed by or given to our staff and third parties, who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, and provide support services on our behalf. In particular, we may pass your information to our suppliers where it is necessary to do so because it is relevant to Richco, Inc.’s dealings with you. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know.
We may also communicate with you via e-mail, mail or telephone to provide requested goods and/or services, answer questions regarding those goods and/or services, complete transactions requested by you, such as your purchase or return of a product, resolve complaints, or send you administrative communications either about your account with us or about important changes to our services, which may include any future changes to this Privacy Policy. Generally, you cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
Regardless of any opt-out choices that you make, we may disclose personal information when we believes in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena or (b) will help to enforce any terms and conditions of use on our website; protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our website, Richco, and/or third parties, including the safety and security of property that belongs to Richco or third parties. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
Cookies are small amounts of information, which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalize the content of the site for you. You may set up your computer to reject cookies by referring to your Internet browsing software instructions, although, in that case, you may not be able to use certain features on our site.
Security and data retention
We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. We will retain your information for a reasonable period or as long as the law requires.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.
Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.
Outside links
This site may contain links to third party sites not controlled by Richco or covered by this privacy policy. We recommend that you check the privacy statement of other sites you visit before providing any personal information.
A special note about children
Richco's website is for the use of adults only. Richco does not knowingly collect personal information from or conduct business with minors (under the age of 18) and we ask that minors do not submit any personal information to us via this website.
Contact
All comments, inquiries and requests relating to our use of your information are welcomed and should be addressed to:
Website Enquiry
Marketing Department
Richco International Co Ltd
Richco House
Springhead Enterprise Park
Gravesend
KENT
UK
DA11 8HE
Tel: +44 (0)1474 327527
Email:
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